KMID : 1118520220190070501
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Psychiatry Investigation 2022 Volume.19 No. 7 p.501 ~ p.510
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Mediating Effect of Public Service Motivation and Resilience on the Association Between Work-Related Stress and Work Engagement of Public Workers in the COVID-19 Pandemic
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Jeong Dong-Yeon
Cho Inn-Kyu Kim Kyu-Min Lee Joo-Hee Choi Jung-Mun Kim Ji-Yeon Kim Chang-Nam Yoo So-Young Chung Seock-Hoon
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Abstract
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Objective: We aimed to explore the influence of public workers¡¯ distress or viral anxiety on their level of depression and work engagement during the coronavirus disease (COVID-19) pandemic. Additionally, we ascertain the mediation effect of resilience and public service motivation on this association.
Methods: A total of 300 public workers participated in this online survey. Their demographic characteristics and responses to survey items were collected using the Stress and Anxiety to Viral Epidemics-6 items Scale, the Patient Health Questionnaire-9 items Scale, the Public Service Motivation (PSM) Scale, the Nine-item Utrecht Work Engagement Scale, the Korean Occupational Stress Scale-Short Form, and the Brief Resilience Scale.
Results: Work engagement of public workers was expected by PSM (¥â=0.28, p<0.001), resilience (¥â=0.30, p<0.001), and work-related stress (¥â=-0.40, p<0.001) (F=57.4, p<0.001). Depression was expected by fewer years of employment (¥â=-0.12, p=0.02), viral anxiety (¥â= 0.21, p<0.001), and low resilience (¥â=-0.42, p<0.001) (F=22.1, p<0.001). Resilience and PSM partially mediated the effects of work-related stress on work engagement. Depression was influenced by COVID-19-induced viral anxiety, and their resilience?but not PSM?mediated the association.
Conclusion: Public workers¡¯ resilience and PSM partially mediated the effects of work-related stress on work engagement. The influence of viral anxiety on public workers¡¯ depression was mediated by their resilience but not PSM.
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KEYWORD
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Stress, Psychological, Public, Work engagement, COVID-19
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