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KMID : 1148320210060010027
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Journal of Korean Association for Qualitative Research
2021 Volume.6 No. 1 p.27 ~ p.42
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The Experiences of Role Conflict among Infection Control Nurses
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Heo Yeon-Jeong
Hyun Hye-Jin
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Abstract
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Purpose: The purpose of this study was to understand in-depth experiences of role conflict among infection control nurses’ (ICNs) in terms of the gaps between the role expectations and actual roles.
Methods: This study was a qualitative study to explore and describe the implications of role conflict experiences of ICNs through a phenomenological approach. One-on-one in-depth interviews were conducted with ICNs who worked as full-time for more than three years in the infection control department, and the results were analyzed using Colaizzi’s (1978) phenomenological method. Results: Topics brought up by the participants were categorized into five themes. The themes included "lack of awareness
of infection control", "psychological burden of professional competence", "infectious control not being accepted due to different management and operational goals", "unrelentingly overworked", "shadow labor without adequate compensation", and "The process of earning mutual trust".
Conclusion: In order to resolve the role conflict of ICNs, it is necessary to establish a career management system for ICNs and to have an appropriate compensation system.
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KEYWORD
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Infection control, Nurses, Experience, Role conflict, Qualitative research
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