• Typologies of Healthcare Service Failures and Recovery Strategies

• Kim Sung-Ho

• Shin Hyun-Hee, Choi Sung-Ho

• Korean Journal of Hospital Management   2009  Volume.14  No.1 84 ~ 107

• A Study on the Recent Labor-Management Dispute Cases at Medical Institutions

• Shin Gang-Wook

• Yu Seung-Hum, Kim Young-Hoon, Kim Tae-Woong

• Korean Journal of Hospital Management   2009  Volume.14  No.1 62 ~ 83

• A Study on the Variation in Meical Service Utilization of The Dead by Cerebrovascular Diseases Patie...

• Hong Worl-Lan

• Jung Doo-Chae

• Korean Journal of Hospital Management   2009  Volume.14  No.1 36 ~ 61

• The Prediction of Health care Outcome of Total Hip Replacement Arthroplasty Patients using Charlson ...

• Choi Won-ho

• Yoon Seok-Jun, Ahn Hyeong-Sik, Kyeong Min-Ho, Kim Kyung-Hun, Kim Kyeong-Uoon

• Korean Journal of Hospital Management   2009  Volume.14  No.1 23 ~ 35

• A Study on the Effect of Market Orientation on Customer Orientation, Professionalism, Job satisfacti...

• Lee Jung-Woo

• Choi Young-Jin

• Korean Journal of Hospital Management   2009  Volume.14  No.1 1 ~ 22