• Competing Values in Healthcare; Balancing the (Un)Balanced Scorecard Angela M. Wicks, Lynda St. Clai...

• Choi Yoon-Soo

• Oh Su-Jin

• Korean Journal of Hospital Management   2012  Volume.17  No.2 103 ~ 111

• Nonpatient revenues in hospitals Niccie L. Mackay, Louis C. Gapenski

• Lee Ye-Jin

• Choi Seumg-Mi, Suh Won-Sik

• Korean Journal of Hospital Management   2012  Volume.17  No.2 93 ~ 102

• A Strategy for Enactment of National License of Hospital Administrators

• Suh Won-Sik

• Kim Young-Bae, Lee Jung-Woo, Lee Ye-Jin

• Korean Journal of Hospital Management   2012  Volume.17  No.2 73 ~ 92

• A Study on the Effect of Customer Satisfaction and Switching Cost on Continuous Use Intention; Focus...

• Byun Jung-A

• Nah Yul, Kim Yang-Kyun

• Korean Journal of Hospital Management   2012  Volume.17  No.2 52 ~ 72

• A Study on the Education Training Satisfaction of Employees in General Hospitals

• Ahn Sang-Yoon

• Korean Journal of Hospital Management   2012  Volume.17  No.2 34 ~ 51

• Study on the Market Segmentation of inpatients

• Lee Eun-Whan

• Korean Journal of Hospital Management   2012  Volume.17  No.2 21 ~ 33

• The Effects of Internal Service Quality Factors on Customer Orientation in Small and Medium Hospital...

• Kim Sung-Ho

• Kim Young-Hoon, Kim Jang-Mook, Sung Dong-Hyo

• Korean Journal of Hospital Management   2012  Volume.17  No.2 1 ~ 20