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KMID : 0614819990050020355
Journal of Korean Academy of Nursing Administration
1999 Volume.5 No. 2 p.355 ~ p.368
The Effect of a Telephone follow-up on the Self-care and the Satisfaction on Nursing Care in G-I Surgical Patients


Abstract
This study was aquasi-experimental study to investigate the effect of a telephone follow-up on the self care and the satisfaction on nursing care in G-I :,urgical patients. The subjects of the study were 38 patients. 19 in experimental group and 19 in control group, who discharged after gastrointestinal surgery at a university hospital in Taegu between August 11. 1998 and October 16, 1998.
The telephone follow-up program for the experiment was developed by the researcher. which contained consultation, support and encouragement for sell-care after discharge. Number of the instruments used for measurement of the outcome variables were 5. self-care after discharge, satis-faction(1) (2) on Nursing care, intention to visit the hospital again, intention to recommend the hospital to others.
The results of this study were as follows
1. The first hypothesis. "The subjects of experimental group will show a higher level of self-care than the subjects of control group" was rejected(F =.48, p=.4937).
2. The Second hypothesis. "The subjects of experimental group will show a higher level of satisfaction than the subjects of control group"" was accepted partly as follows.
1) The hypothesis 2-1, "The subjects of experimental group will show a higher level of satisfaction(1) than the subjects of control group" was accepted(F=4.04, p=.0496).
2) The hypothesis 2-2, "The subjects of experimental group will show a higher level of satisfaction(2) than the subjects of control group" was aa~epted(F=8.48, p=.0064).
3) The hypothesis 2-3, "The subjects of experimE~ntal group will show a higher level of intention to visit hospital again than the subjects of control group" was rejected(F=1.95, p=.1723).
4) The hypothesis 2-4. "The subjects of experimental group will show a higher level of intention to recommend the hospital to others than the subjects of control group" was rejected(F=1.43, p= .2.411).
From the results of this study, the telephone follow-up can be regarded as an effective nursing intervention for the discharged patients.
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