KMID : 0614820020080030441
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Journal of Korean Academy of Nursing Administration 2002 Volume.8 No. 3 p.441 ~ p.456
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A Study on the Relationship between Nursing Oraganizational Culture and Organizational Performance
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Han Su-Jeong
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Abstract
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Purpose: This research is, by investigating the relations between the cultural types of a nursing organization in a hospital and performance, to ascertain the cultural types to be able to improve performance.
Method: The data were gathered from 487 nurses and 328 patients who were in eight general hospitals by using the self-report type of questionnaires. The period of data collection was from August 10, 2000 to September 10, 2000. For this research, the following tools were used; the tools for measuring the organizational characteristics, organizational culture, and job satisfaction, the tool for measuring organizational commitment, and the tool for measuring patients¢¥ satisfaction. For data analysis the SPSS Win 7.5 program was used.
Result: 1) There was a significant difference in the organizational culture type according to the establishment type of hospital. 2) In the relationship between organization characteristics and organizational culture of a hospital were correlated with the type of each culture (p=0.00). 3) In the relation between the organizational culture type of hospital and its performance, there was a strong positive correlation beteen innovation-oriented culture and job satisfaction. And relation-oriented culture and task-oriented culture showed that they had a weak positive correlation with job satisfaction (p=0.00). There were a positive correlation between affective commitment and relation-oriented, innovation-oriented cultures (p=0.00), and there were no culture type significantly related to continuance commitment and there was a weak positive correlation among normative commitment and innovation-oriented culture, relation-oriented culture (p=0.00). 4) The types to have an influence upon nurses¢¥ job satisfaction were innovation-oriented culture and relation-oriented culture. These had 34.5% of influence with job satisfaction. The type of organizational culture did not influence continuance commitment, but it had an influence on affective commitment and normative commitment. And relation-oriented culture and innovation-oriented culture had 21% of an influence with affective commitment, and they had 9.5% of an influence with normative commitment.
Conclusion: As the above mentioned research results, the organizational culture type was found which had an influence upon nurses¢¥ job satisfaction and organizational commitment and patients¢¥ satisfaction in nursing service. These results are very significant in having showed the persons in charge of nursing administration a basic data for creation of an effective organizational culture.
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KEYWORD
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organization culture, organizational performance, hospital, nurse,
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