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KMID : 0614820030090030495
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Journal of Korean Academy of Nursing Administration
2003 Volume.9 No. 3 p.495 ~ p.505
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A Study on 360° Feedback of Nursing Unit Manager in a Hospital
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Lee Jeong-Hee
Kwon Sung-Bok
Ji Sung-Eae
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Abstract
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Purpose: Tlie purpose of this study was to develop 360 feedback .for nursing unit manager based on the current personnel evaluation system and to evaluate the new tool according to evaluation subjects. Total of 277 subjects of nurse unit managers and staff nurses were participated in this study.
Method: Tlie study was conducted in three phases each for development, application, and analysis of 360 feedback. SAS program was utilized for data analysis with descriptive statistics, t-test, and analysis of variance.
Result: The evaluation criteria of the developed 360 feed-back tool consisted of 13 subscales such as professional knowledge, apprehension 8 judgement, job performance, applicability, creativity, leadership, responsibility, promptness & accuracy, administrative ability &sense of mission, activeness, cooperation, communicability, and general attitude. The infernal consistency of the tool was Cronbach´s alpha .939. The evaluation score by! peers(P1=4.30) was the highest one, followed by self-evaluation(NI=4.23), evaluation by supervisor(M=4.17), and evaluation by subordinate(M= 4.10). The differences in the total evaluation scores among the subjects su>>ervisor, self, peer, and subordinate were not statistically significant, but significant differences were found in some subscales scores.
Conclusion: Further research is required to test the reliability and validity of the 360 feedback tool, and to test the outcome and the process of 360feedback system.
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KEYWORD
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360° feedback, supervisor appraisal, peer appraisal, self appraisal, and subordinate appraisal
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