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KMID : 0614820060120030343
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Journal of Korean Academy of Nursing Administration
2006 Volume.12 No. 3 p.343 ~ p.354
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Verbal Abuse of Operating Nurses by Physicians and Other Nurses
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Nam kyung-Dong
Yoon Ke-Sook
Jung Hye-Sun
Bak Sun-Ae
Jang Boo-Young
Sung Young-Hee
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Abstract
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Purpose: The purpose of this study was to analyze the prevalence and consequences of verbal abuse in the operating room nurses by physicians and other nurses.
Method: The data were collected from 761 operating nurses. The period of data collection was from September 7 to November 25, 2004. For this study the following tools were used: the verbal abuse scale, the emotional stress scale and the long-term negative effect scale. The data were analyzed by using SPSS Win 11.5.
Result: 744 nurses reported experiencing some type of verbal abuse from a physician and other nurses. The emotional stress and long-term negative effect were significantly increased by verbal abuse. The nurses of less than one year increased emotional stress from verbal abuse. The physician was the most frequent source of emotional stress by verbal abuse, followed by other nurses. The long-term negative effect was significantly increased in the factors of emotional stress and the physician was the most frequent source than other nurses.
Conclusion: Verbal abuse of nurses by physicians and other nurses continues to exist and is associated with negative consequences. Nurse administrators have to assess the present state for workplace verbal abuse and must endeavor in order to reduce verbal abuse.
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KEYWORD
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Operating rooms, Nurses, Stress, Psychological
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