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KMID : 0614820090150020225
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Journal of Korean Academy of Nursing Administration
2009 Volume.15 No. 2 p.225 ~ p.232
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Emotional Labour, Emotional Expression and Burnout of Clinical Nurses
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Park Hyun Joo
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Abstract
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Purpose: The purpose of this study was to investigate the relationship among emotional labour, emotional expression and burnout of clinical nurse.
Methods: Data was collected from convenient sample of 178 nurses in 4 cities. The questionnaire measured the level of emotional labour, emotional expression and burnout of clinical nurse. The data were analyzed using descriptive statistics, t-test, ANOVA, and Pearson’s correlation coefficient.
Results: The mean score of emotional labour was 3.34(±.41), emotional expression was 3.49(±.51), burnout was 2.94(±.58). There were significant differences on burnout according to age, marital status, religion, clinical career, working unit, level of job satisfaction, satisfaction of work load, satisfaction of interpersonal relations. There was a significant positive correlation between emotional labour and emotional expression. The emotional expression was a significant negative correlation with burnout.
Conslusions: From the studies reviewed, it can expect the positive effect to decrease the burnout of clinical nurses when the nurse administrators who have concern about nurses’ emotional expression. These findings would be significant resource to promote understanding about emotional labour for nurses.
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KEYWORD
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Clinical nurse, Emotional labour, Emotional expression, Burnout
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