KMID : 0614820120180010013
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Journal of Korean Academy of Nursing Administration 2012 Volume.18 No. 1 p.13 ~ p.22
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Relationship Between Organizational Communication Satisfaction and Organizational Commitment among Hospital Nurses
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Kang Kyeong-Hwa
Han Yong-Hee Kang Soo-Jin
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Abstract
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Purpose: This study was done to analyze the relationship between organizational communication satisfaction and organizational commitment among hospital nurses.
Method: A survey was conducted with 647 nurses who were working in 24 hospitals in Korea. Data were collected during August 2010. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation analysis, and multiple regression.
Results: The mean level of organizational communication satisfaction was 3.15 (min 1.88 -max 4.88) and the mean level of organizational commitment was 3.21 (min 1.33 - max 4.83). There was a statistically significant correlation between organizational communication satisfaction and organizational commitment (r=. 655). According to analysis of the impact of the subconstructions of organizational communication satisfaction on organizational commitment, the following factors had significant influence on organizational communication satisfaction: vertical communication, communication media, and organizational climate.
Conclusion: These findings showed that communication satisfaction was the most important factor for nurses¡¯ organizational commitment. Therefore, there is a need to develop communication strategies and skills for hospital nurses to increase the level of communication satisfaction.
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KEYWORD
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Organizational commitment, Communication satisfaction
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