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KMID : 0614820140200030323
Journal of Korean Academy of Nursing Administration
2014 Volume.20 No. 3 p.323 ~ p.332
Influential Factors Related to Job Satisfaction in Hospice Nurses: Focus on Emotional Labor and Burnout
Chung Bok-Yae

Han Ji-Young
Abstract
Purpose: The purpose of this study was to identify factors influencing job satisfaction in hospice nurses. The focus was on emotional labor and burnout.

Methods: Between September 30 and October 18, 2013, hospice nurses (n=63) in 5 hospitals in 4 cities completed measures of emotional labor, burnout, and job satisfaction. Data were collected using questionnaires and analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and multiple regression with the SPSS/Win 21.0 program.

Results: The mean score per item for emotional labor was 3.0, the mean of burnout score was 2.7, and the mean job satisfaction score was 3.4. Emotional labor showed a positive correlation with burnout (r=.61), and a negative correlation with job satisfaction (r=-.52). Burnout showed a negative correlation with job satisfaction (r=-.64). The factors influencing job satisfaction were burnout (β=-.65, p<.001)and clinical experience (β=.25, p=.007). Burnout and clinical experience explained 57.0% of the variance in hospice nurses`` job satisfaction.

Conclusion: The findings of this study indicate a need to develop strategies to prevent burnout and control emotional labor in order to increase job satisfaction for hospice nurses.
KEYWORD
Hospice nurse, Emotional labor, Burnout, Job satisfaction
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학술진흥재단(KCI) KoreaMed