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KMID : 0614820190250040329
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Journal of Korean Academy of Nursing Administration
2019 Volume.25 No. 4 p.329 ~ p.339
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Experience of Communication for Patient Safety by Perioperative Nurses
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Ahn Shin-Ae
Lee Nam-Ju
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Abstract
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Purpose: The purpose of this study was to explore perioperative nurses’ communication experience within thesurgical team with regard to patient safety.
Methods: Data were collected from December 2015 to September 2016,through in-depth individual interviews with 14 perioperative nurses. Individual interviews, once or twice, lasted from40 minutes to one hour for each session. The main interview question was “How do you describe your communicationexperience with surgical team members as a perioperative nurse?” Collected data were analyzed using a conventionalcontent analysis.
Results: Two categories of the perioperative nurses’ experience of communication wereidentified: communication contributing to patient safety, communication hindering patient safety. Communicationin the surgical team reflected on the unique features of the operating room, such as urgency and a hierarchicalorganizational culture. However, the nurses recognized ineffective communication could impact on patient safety,and endeavored to overcome communication failures.
Conclusion: The results indicate that sharing responsibility,open communication, assertiveness on safety issues, and interprofessional collaboration in the operating room arenecessary to ensure effective communication. Thus, respectful culture and an open communication climate basedon interprofessional understanding are required to improve communication. Training programs to enhance communicationskills should be implemented.
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KEYWORD
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Communication, Nurses, Operating rooms, Patient safety, Qualitative research
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