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KMID : 1025820200280040451
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Family and Family Therapy
2020 Volume.28 No. 4 p.451 ~ p.470
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A Study on the Experience of Non-face-to-face Video Counseling by Family Therapists: Using Focus Group Interviews
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Seo Mi-A
Kim Ji-Sun
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Abstract
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Objectives: This study was conducted to explore the experience of non-face-to-face video counseling by family therapists and to suggest future directions for non-face-to-face counseling.
Methods: A total of eight family therapists with video counseling experience were interviewed in a focus group interview. The focus group interview took two and a half to three hours per session.
Results: Based on the data analysis, 28 themes, 10 subcategories, and 3 categories were drawn out. The participants’ experiences have been shown as “anxiety about non-face-to-face video counseling”, “a poor working alliance”, “helplessness in an uncontrolled situation”, “difficulty in emotional intervention”, “inconvenience caused by machine use”, “restriction to counseling”, “quick intervention through video counseling”, “benefits of video counseling”. “recognized need for pre-preparation”, and “know complementary points for the future”.
Conclusions: Based on these results, suggestions were made on the direction of non-face-to-face video counseling.
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KEYWORD
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family therapy, non-face-to-face video counseling, focus group interview
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