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KMID : 1039620170070050674
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Korean Journal of Family Practice
2017 Volume.7 No. 5 p.674 ~ p.680
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A Survey on Perception, Attitude and Satisfaction of Family Medicine
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Lee Hyun-Keun
Kim Myung-Chul
Joo Ga-Young
Yoo So-Young
Cho Sung-Min
Park Young-Kyu
Choi Young-Ah
Lee Kyung-Shik
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Abstract
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Background: Family medicine has been introduced in Korea since 1978. Since then, the importance of primary care and family medicine has continued to increase. However, despite the increasing importance, research on perceptions, attitudes, and satisfaction regarding family medicine and possible new alternative names for the same are insufficient.
Methods: Medical personnel conducted surveys with 300 visitors of Bundang Jesaeng Hospital between May 1, 2016 and September 30, 2016. The survey consisted of six questions on perception, attitude, and satisfaction with family medicine, and the suitability of and need for a new alternative name.
Results: Out of the 300 respondents, 250 were included in the study. Regarding the knowledge on family medicine, 94.4% of the respondents answered that they knew about or had heard the term family medicine. Additionally, 52.8% of the respondents who knew or had heard about family medicine answered that their knowledge was acquired through mass media such as TV, internet, and newspaper. Further, 89.2% of the respondents answered that there is need for family medicine. Regarding satisfaction with family medicine, 87.1% answered that they were satisfied with the current family medicine practice. Among the satisfied respondents, the highest proportion (37.8%) answered that the reason for their satisfaction was “appropriate advisory and comprehensive consultation.” Among the dissatisfied respondents, the highest proportion (54.5%) answered that the reason for their dissatisfaction was “a lack of professionalism.” Finally, 55.2% of the respondents answered that there is a need for a new alternative name for family medicine, and “comprehensive medicine” received the highest proportion of responses (42.8%).
Conclusion: Perception, attitude, and satisfaction regarding family medicine have improved as compared to that in the past. However, a lack of professional primary caregivers continues to be a problem. To improve awareness regarding family medicine, its renaming should be considered.
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KEYWORD
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Family Medicine, Knowledge, Necessity, Satisfaction
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