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KMID : 0869920080140020294
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Journal of Korean Academy Society of Nursing Education
2008 Volume.14 No. 2 p.294 ~ p.304
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Effects of Telephone Counseling on Health and Service Satisfaction after Discharge in Gynecologic Cancer Women
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Park Young-Sook
Han Kyung-Ja
Hah Yang-Sook
Song Mi-Soon
Kim Sung-Jae
Chung Chae-Weon
Park Yeon-Hwan
Koh Chin-Kang
Kwon Won-Kyung
Lee Joo-Young
Hwang Shin-Woo
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Abstract
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Purpose: Cancer patients experience a range of physical and psychological sequelae. Consistent nursing support should be provided along the cancer treatment path. This study aimed to i)examine the effects of a telephone counseling program after discharge on perceived health, psychological well-being, and satisfaction with nursing services, and ii)describe symptom distress and their coping methods.
Method: The study was a quasi-experimental design with a non-equivalent pre-post test. The sample included 20 women with gynecologic cancer in the experimental group and the same in the control group from a university hospital in Seoul. The telephone intervention was given once from 5 to 7 days after the chemotherapy. The General Well-Being Schedule and Symptom Distress Scale were used.
Result: An effect from telephone counseling was found only in the vitality subscale of psychological well-being. Other subscores, perceived health, or satisfaction with nursing services did not differ between the two groups. Pain, skin change, decreased appetite, and constipation were the major symptoms and a relatively few coping strategies were utilized.
Conclusion: Protocol of telephone counseling led by a nurse needs to be further developed in regard to best timing, amount, and target effects for follow-up care of gynecologic cancer patients.
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KEYWORD
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Counseling, Telephone, Cancer, Satisfaction, Health
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