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KMID : 1011620090250050575
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Korean Journal of Food and Cookey Science
2009 Volume.25 No. 5 p.575 ~ p.585
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The Relationship Analysis between Job Stress and Turnover Intention of School Foodservice Employees
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나은정:Na Eun-Jeong
김현아:Kim Hyun-Ah/정현영:Jung Hyun-Young
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Abstract
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This study was conducted to identify the job stress factors of school foodservice employees and to examine the relationship between job stress and turnover intention through path analysis. Data was collected using a survey of 432 school foodservice employees in elementary and secondary schools in Masan, Kyungsangnam-do. All of the participants were female, and 165(52.9%) were over the age of 45' Additionally, 310(99.4%) of the respondents were married, while 287(92.0%) had less than a high school level of education. Furthermore, 271(86.9%) of the respondents were cooks. Overall, 107(34.3%) of the respondents had worked in the food industry for less than 5~10 years. In addition, 208 (66.7%) respondents answered that they had 'never' changed jobs. Among job characteristics that causes job stress, job posture was the primary stress factor, followed by heavy work load and job condition. Job stress was found to be significantly correlated with turnover intention. Additionally, job position was the only moderating variable that was found to be correlated with job characteristics and job stress. Finally, the moderating variables influencing the effects of job stress on turnover intention were identified as performance confidence, job career, and job position. The results of this study will be useful for future studies conducted to evaluate the development of job environments and performance to minimize turnover and job inefficiency as a result of job stress.
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KEYWORD
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school foodservice employees, job stress, turnover intention, relationship analysis
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