KMID : 1023420120120060666
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Journal of Dental Hygiene Science 2012 Volume.12 No. 6 p.666 ~ p.674
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Influential Job-Related Characteristics for the Job Satisfaction and Turnover Possibility of Dental Hygienists
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Lee Chun-Sun
Park So-Yong Park Hye-Min You Yoon Shin Eun-Kyung Chae Song-I Han Seong-Ok Oh Hye-Young
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Abstract
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The purpose of this study was to examine the job-related characteristics of dental hygienists affecting their job satisfaction and turnover possibility. The subjects in this study were 297 dental hygienists who worked in dental hospitals and clinics in the metropolitan area. The dental hygienists who worked for three to less than five years, who were unmarried and who didn`t benefit from any incentive systems expressed a greater satisfaction, and those who were married, whose workplaces were established jointly with other dental institutions in the form of a network and whose workplaces offered incentives were more likely to change their employment. As for influential factors for job satisfaction and turnover possibility, the respondents whose workplaces were established jointly with other dental institutions were less satisfied, and a larger number of patients and better communication led to higher satisfaction. Those who worked in general hospitals were more likely to change their employment, and better welfare benefits, more appropriate length of working hours and a larger number of patients led to lower turnover responsibility. The findings of the study ascertained that working environments were one of the factors to impact on job satisfaction and turnover possibility, and both of hospitals and dental hygienists should make an effort to improve working environments.
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KEYWORD
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Job environment, Job satisfaction, Personnel turnover
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