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KMID : 1023420120120060666
Journal of Dental Hygiene Science
2012 Volume.12 No. 6 p.666 ~ p.674
Influential Job-Related Characteristics for the Job Satisfaction and Turnover Possibility of Dental Hygienists
Lee Chun-Sun

Park So-Yong
Park Hye-Min
You Yoon
Shin Eun-Kyung
Chae Song-I
Han Seong-Ok
Oh Hye-Young
Abstract
The purpose of this study was to examine the job-related characteristics of dental hygienists affecting their job satisfaction and turnover possibility. The subjects in this study were 297 dental hygienists who worked in dental hospitals and clinics in the metropolitan area. The dental hygienists who worked for three to less than five years, who were unmarried and who didn`t benefit from any incentive systems expressed a greater satisfaction, and those who were married, whose workplaces were established jointly with other dental institutions in the form of a network and whose workplaces offered incentives were more likely to change their employment. As for influential factors for job satisfaction and turnover possibility, the respondents whose workplaces were established jointly with other dental institutions were less satisfied, and a larger number of patients and better communication led to higher satisfaction. Those who worked in general hospitals were more likely to change their employment, and better welfare benefits, more appropriate length of working hours and a larger number of patients led to lower turnover responsibility. The findings of the study ascertained that working environments were one of the factors to impact on job satisfaction and turnover possibility, and both of hospitals and dental hygienists should make an effort to improve working environments.
KEYWORD
Job environment, Job satisfaction, Personnel turnover
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