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KMID : 1039220170270030221
Journal of Korean Society of Occupational and Environmental Hygiene
2017 Volume.27 No. 3 p.221 ~ p.230
The Association between Perceived Job Performance of Hospital Coordinators and the Satisfaction of Medical Workers
Seo Eun-Kyung

Han Mi-Ah
Park Jong
Ryu So-Yeon
Choi Seong-Woo
Kim Hae-Ran
Abstract
Objectives: This study was conducted to investigate general characteristics, job characteristics, characteristics of hospitals, and hospital coordinators, and to investigate the factors affecting the job satisfaction of medical workers.
Methods: The data was collected through a self-reported questionnaire among 435 workers in plastic surgery and dermatology clinics in metropolitan city G. We investigated general characteristics, job-related characteristics, characteristics of medical institutions and hospital coordinators, job performance of hospital coordinators, and job satisfaction of medical workers. T-tests, ANOVA, correlation, and multiple regression analyses were conducted to investigate the factors related with job satisfaction.

Results: The job satisfaction of the medical workers and the perceived job performance of hospital coordinators were 3.55¡¾0.40 and 3.74¡¾0.43, respectively. In multiple regression analysis, drinking frequency, number of night shifts, number of work days, and hospital coordinator introduction years were associated with the job satisfaction of medical workers. The more the overall job performance of hospital coordinators increased, the higher was job satisfaction(B=0.458, p<0.001). In detail, the more job roles(B=0.218, p<0.001), core competency(B=0.145, p=0.005), and leadership(B=0.099, p=0.037) increased, the higher was the job satisfaction of medical workers.

Conclusions: The job satisfaction of the medical institution workers was associated with the perceived job performance of the hospital coordinator. In order to increase the job satisfaction of medical institution workers, a hospital coordinator with specialized job performance will be able to improve job satisfaction by carrying out efficient work in the medical institution.
KEYWORD
hospital coordinator, job performance, job satisfaction
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