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KMID : 1221920170100030009
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Journal of Korean Critical Care Nursing
2017 Volume.10 No. 3 p.9 ~ p.18
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Comparison of Nurses' Job Satisfaction, Patients' Satisfaction and Direct Nursing Time according to the Change in Grade of the Nursing Management Fee
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Kim Sea-Joung
Lee Ja-Yin
Lee Yun-Mi
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Abstract
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Purpose : This study aimed to identify nurses' job satisfaction, patients' satisfaction, and direct nursing time according to the change in grade of nursing management fee.
Methods : Descriptive design was used in this study. Nurses (n = 200) and patients (n = 200) were recruited from one university hospital in Busan. Four aspects were measured: direct nursing time, overtime, nurses' job satisfaction, and patients' satisfaction. Data were analyzed using descriptive statistics, χ2-tests, and t-tests.
Results : There was a significant difference in patient satisfaction (t = -2.09, p = .038) and direct nursing time (t = -4.77, p < .001) when the nurse staffing grade was changed from the level two to the level one.
Conclusion : The findings from this study showed that a higher nurse-to-patient ratio can provide a greater amount of direct nursing time for individual patients and increase patient satisfaction.
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KEYWORD
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Inpatient nursing fees , Nursing staff , Job satisfaction , Patients' satisfaction , Nursing care activity
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